luxury concierge cv
Their role includes: offering information about nearby locations, calling taxis, storing luggage, making travel arrangements and dinner reservations, and running errands for guests. Gave friendly and accurate customer service with incoming and outgoing calls for members. Served as corporate liaison between the finance, IT and marketing departments. Lead Concierge Resume. Recipient of multiple positive reviews acknowledging dedication to excellent customer service. Concierges greet guests in a hotel and make sure they feel welcome. Responded to a wide variety of questions and needs, in person and on the phone. Emphasize providing excellent customer relationship management. Enhanced resident's experience by facilitating use of building amenities, booking reservations and event tickets, and by providing information about neighborhood businesses and city attractions. Set up amenities such as: floral, cake, balloon etc. Upload your CV and easily apply to jobs from any device! Find out what is the best resume for you in our Ultimate Resume Format Guide. Strong knowledge of the surrounding area and all recreational, hospitality and business related information. Their role includes: offering information about nearby locations, calling taxis, storing luggage, making travel arrangements and dinner reservations, and running errands for guests. Please provide a type of job or location to search! Concierges greet guests in a hotel and make sure they feel welcome. Developed and implemented marketing techniques to collect patient feedback and developed strategies to enhance customer service relations. Hose down side walk, and water/maintain flower garden. Investigated and resolved customer inquiries and complaints in an empathetic manner. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Non-profit Management - 4 Month Non-credit Program. Attended to resident requests and utilized multiple resources both in house and external vendors to resolve problems and complaints. Consistently delivers first-rate service and fosters positive relationships with guests to promote customer satisfaction and loyalty. Most Concierges showcase certification in hospitality services in their resumes. Assisted in providing customer service and data entry for nursing. Experienced performing Concierge duties including: using software for packages at all times. Serve as an information liaison, notifying various departments of guest requests or complaints. Work independently in hotel restaurant and bar including opening duties, guest service and closing duties. We also facilitate the up gradations to the next category of the rooms and complimentary other â¦ Greet visitors at community center front desk and provide guided tours as needed. Known for staying late/picking up extra shifts on short notice. Training Support Staff and new Management Analyst on Standard Operating Procedures. Researched industry history, trends, and regulations. Filter options. Secured the building by monitoring systems, performing facility walkthroughs, and controlling access to owners' units, thereby achieving a zero incident record for over three years. Developed marketing programs with the hotel restaurant to increase weekend occupancy and midweek restaurant sales. 1,701 Luxury Concierge jobs available on Indeed.com. A concierge provides a variety of services to guests. Providing customer with information pertaining to paperwork needed, where to mail payments. Addressed questions and concerns of prospective or current residents and families. Belgravia Gate is looking for an experienced Concierge Security Guard, with previous experience in luxury residential and hotels preferred.Licences required; SIA/CCTV, SIA Doormanâs/CP, clean driving licence. Like this concierge resume sample shows, a good resume in this industry is professional but also lively. Developed reputation as an efficient service provider with high levels of accuracy. Answers department telephone calls within 2 rings, using correct salutations and telephone etiquette. Day Concierge - Luxury Apartment Block £24,000 per annum London, South East England Receptionist £24,000 - £28,000 per annum London, South East England Day/Night Concierge - Temp to Perm £22,474 per annum London, South East England Concierge £22,000 - £26,000 per annum Southall, Middlesex Luxury Goods Concierge £21,600 - £24,000 per annum London, South East England DAY AND NIGHT CONCIERGES Start date: Mid-end of January 2021 Rhodium is looking for excellent Day and Night Concierges for a new luxury residential development overlooking Buckingham Palace in SW1. Assisted Spa Manager by maintaining positive employee relations through open and effective communication with team. Directed or escorted guests to specific locations within the building. Increased volume of business by 50% by following up on leads, cold calling and networking. Provided polite and effective personal service to a luxury condominium building and its community by anticipating resident's needs and desires. Maintained knowledge of all casino events, promotions, general information and directions, restaurant, spa, and entertainment information, including menu items and hours of operation to best serve the guest within the property and throughout the valley. Prepared the End of day by running End of day process in property management software (PMS) and summarized results for operations manager. Such limitations have resulted in lack of time in the life of the people. Screen visitors and vendors entering the building, Managed Tenant requests and provided assistance to visitors, Provided customers and visitors with escort services, Preparing and documenting incident reports, Respond to all emergency situations as directed by policies, Arranged or gave advice on transportation, business services or entertainment, Monitored guest requests for housekeeping and maintenance, Received and distributed packages for residents, Greeted residents, prospective residents and visitors, Ensure that standards are maintained and guest satisfaction is maximized, Keep inventory stocked and order new inventory based on guest in-house, Manages and supervise Concierge colleagues' to perform the daily tasks, Coordinates with Front office to execute efficient arrival and departure guests. To ensure the safety and security of all Residents, Employees, and property. The Premium Concierge manage the Premium entrances, from the luxury suite levelâ¦The Premium Concierge serves as liaison between the American Airlines Arena Premium guests and the Arena staff to ensure that Five Star Service is provided as it relatesâ¦ 3 Followed safety and infection control. Well versed in anticipating guest needs and responding appropriately. Insured that rations for Breakfast was stocked and routinely ordered for the hotel. Managed merchandising presentation, signage, lighting, and general spa maintenance. Provided support to the sales/marketing and business management. Improved resident and guest service by projecting friendly and knowledgeable attitude. Arrange for, suggest recommend, book and confirm services such as purchasing gifts, premium tickets, dry cleaning and other errands. Apex Concierge Services promises to deliver top-tier, luxury concierge services to high-income and sophisticated clientele in the Greater New York City, Long Island, and practically anywhere our services are needed.
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